Existing security solution causing disruption in business for innovative leader in children’s entertainment products
With 68 stores throughout the UK and Ireland, Smyths Toys sells an extensive range of high quality products at competitive prices. Customers can find toys, bikes, video games, DVDs and activity kits which encourage learning and develop creativity for children of all ages.
Smyths Toys aims to be a leader in product innovation as well as in delivery of exceptional customer service. Supporting these goals in a rapidly expanding business required reassessment of the company’s systems for antivirus protection and data loss prevention. Till transaction times were being adversely affected by traditional antivirus protection and scanning. In addition, there was a pressing requirement for compliance with Payment Card Industry (PCI) Security Standards.
To tackle this challenge, Smyths Toys engaged Caveo Systems to find the most effective and suitable solution.
Finding an appropriate solution
Smyths Toys approached Caveo Systems, initially looking for a solution to protect their Electronic Point of Sales (EPOS) systems which would be commercially attractive, easy to deploy and able to provide the necessary level of protection.
Upon review of the digital estate, Caveo Systems identified the most appropriate solution without compromising Smyths Toys operations and customer experience. We designed, architected and embedded McAfee Endpoint Protection Advanced Suite as the ideal upgrade from the McAfee SaaS antivirus protection, a legacy AV which had been in place for some years. The chosen solution offered Smyths Toys integrated, proactive security that blocked malware and zero-day threats.
During the digital estate review, Caveo Systems highlighted the need to build cyber resilience into the virtual servers within Smyths Toys infrastructure. We proposed a uniquely designed solution to bring optimised, advanced malware protection for virtualised desktops and servers. McAfee MOVE AntiVirus was deployed to deliver flexible, top-rated security and high performance. In addition to this, Caveo Systems implemented application control and full disk encryption to protect laptops used by the mobile staff at Smyths Toys.
Caveo Systems played a key role to build cyber resilience into Smyths Toys infrastructure so that they were secure in the office and secure on the go.
Achieving PCI compliance
According to Seamus Hogan, Networks & Infrastructure Manager at Smyths Toys, ‘With all our protection products now under the umbrella of McAfee’s ePolicy Orchestrator (ePO), our IT Networks and Security Team can manage, monitor, deploy, set up and view reports on every single device in the estate within a matter of minutes. We also have a solution that will help reduce the time required for Smyths Toys to achieve and maintain PCI compliance.'
Because our IT resources are limited, we needed all the help we could get to achieve high level protection and Caveo Systems provided vital 24/7 support. Only minimum downtime was required, and when it did become necessary it was very easy to postpone the reboot until out of hours.